Refund Policy Refund Policy

At, we are committed to ensuring your satisfaction with our DTF printing services. We understand that every transfer we create is important to your business or personal project. However, it is vital for our clients to understand our refund policy before placing an order.

No Refund Policy

We operate with a strict no refund policy. Once an order has been placed, it is final. In lieu of refunds, we may offer a store gift card equivalent to the value of your order under certain circumstances, which can be redeemed for future purchases with

Store Gift Cards

In instances where there may be a concern with the order that qualifies for compensation, as determined by our customer service team, we will provide a store gift card for the full value of your purchase. This store gift card is meant to provide you with the flexibility to place a new order at your convenience, adhering to our commitment to customer satisfaction.

Exclusions to Compensation

Please note that there are conditions under which compensation in the form of a store gift card will not be provided:

  1. Color Variations: We print based on the file you submit. Therefore, we are not responsible for any color discrepancies between your design file and the final printed transfer. It is recommended that you proof your colors prior to submission.

  2. Shipping Issues: Once your order leaves our facility, we are not liable for any shipping delays or damage incurred during transit. For shipping-related issues, please contact the shipping carrier directly.

  3. File Quality: Our print quality is dependent on the quality of the file you provide. We do not enhance or modify your designs. Issues resulting from low-resolution or poor-quality files submitted will not be eligible for compensation.

Ensuring Success with Your Order

To ensure that your order meets your expectations, we recommend the following:

  • Review your design thoroughly before submission.
  • Make sure your file meets our suggested guidelines for resolution and format.
  • Proofread your designs for any errors or quality issues.

Customer Service

If you have any questions or concerns regarding your order or our refund policy, please reach out to our customer service team. We are here to assist you and ensure your experience with is a positive one.

Acknowledgment of Refund Policy

By placing an order with, you acknowledge that you have read, understood, and agreed to our refund policy.